Crafting Airport Information Desks: A Natural Approach
Recently, we were invited to develop a new information kiosk for Wellington Airport. It was an exciting opportunity to blend functionality with an aesthetic that celebrates nature through the thoughtful use of materials. Our goal was to create a design that not only aligned with the airport's modern aesthetic but also stood out for its simplicity, authenticity, and sustainability.
A Celebration of Natural Materials
Central to the project was the use of wood—a material we love for its warmth, versatility, and natural beauty. Wood has been used in a number of elements in Wellington Airport, from the ceiling lining in the pumpkin to shops and even structural framing . Our design approach emphasised the raw, honest character of wood, using it to create geometric, faceted forms that catch and interact with light, adding depth and texture to the surface.
Geometric Design Meets Nature
Inspired by the architecture of Wellington Airport’s international terminal and similar airport interiors, we embraced a geometric, faceted design to give the desk a dynamic and engaging presence. The idea was to create a surface that changes with every angle, offering travelers a tactile experience as they interact with the information kiosk. The faceted structure also plays with light and shadow, emphasised by the lighting within the kiosk.
We achieved this layered effect through a series of carefully CNC-cut veneer panels. These panels were designed to form folded tiles, which could be offset and layered to create a striking, patterned surface. Veneer was key to the design, as it allows us to make the most of the natural material. By using thin sheets of wood, we minimised waste, making this approach not only visually appealing but also significantly more sustainable.
Sustainability at the Core
In today’s world, sustainability is no longer optional; it’s a necessity. That’s why we prioritised using veneer, which uses far fewer resources than solid wood while delivering the same rich texture and warmth. This technique allows us to extend the use of natural materials, ensuring a reduced environmental impact. The process of CNC cutting the veneer also allowed for precision and repeatability, making it possible to explore the potential for mass customisation—opening doors to future projects that could adopt similar processes.
Intent and Process: Where Design Meets Innovation
Our design was driven by a clear intent: to create an engaging, standout information desk that aligns with the natural aesthetic of the airport while highlighting the possibilities of modern manufacturing techniques. The faceted, geometric shapes allowed us to explore the interplay of light and shadow, enhancing the user experience by offering a dynamic visual that evolves throughout the day.
We also saw this project as an opportunity to push the boundaries of mass customisation. By using CNC technology, we were able to create panels that could be easily reproduced or adapted for future projects, without sacrificing uniqueness or character.
